Travel Relocate

FAQ

Singapore Immigration Specialist - Frequently Asked Questions

General Question for Immigration Specialist 

What types of immigration services do you offer?

We offer a wide range of immigration services, including permanent residence applications, citizenship applications, employment passes, student visas, business visas, travel visas, long-term visitor passes, and comprehensive relocation services.

How do I start the process with your consultancy?

To start the process, schedule an appointment with one of our advisors. We will discuss your specific needs, provide a personalised consultation, and guide you through the entire immigration process step by step.

How long does the Singapore immigration process usually take?

The processing time for immigration applications varies depending on the type of visa or residency status you are applying for. Generally, it can take anywhere from a few months to a year. It’s important to ensure all documents are complete and accurate to avoid delays.

How can I improve my chances of getting my application approved?

To improve your chances of approval, ensure that your application is complete, accurate, and well-documented. Our team provide personalised assistance to help you meet all eligibility criteria and present a strong case.

Do you assist with appeals if my application is rejected?

Yes, we offer assistance with appeals. If your application is rejected, our advisors can help you understand the reasons for rejection and guide you through the appeal process to enhance your chances of a successful outcome.

Does Singapore allow a citizen to keep dual citizenship?

Please note that the Singapore government does not allow its adult citizens to hold dual citizenship. Thus, once you have attained the citizenship of another country, you are to renounce your Singapore citizenship as soon as possible.

What types of immigration services do you offer?

We offer a wide range of immigration services, including permanent residence applications, citizenship applications, employment passes, student visas, business visas, travel visas, long-term visitor passes, and comprehensive relocation services.

How do I start the process with your consultancy?

To start the process, schedule an appointment with one of our advisors. We will discuss your specific needs, provide a personalised consultation, and guide you through the entire immigration process step by step.

How long does the Singapore immigration process usually take?

The processing time for immigration applications varies depending on the type of visa or residency status you are applying for. Generally, it can take anywhere from a few months to a year. It’s important to ensure all documents are complete and accurate to avoid delays.

How can I improve my chances of getting my application approved?

To improve your chances of approval, ensure that your application is complete, accurate, and well-documented. Our team provide personalised assistance to help you meet all eligibility criteria and present a strong case.

Do you assist with appeals if my application is rejected?

Yes, we offer assistance with appeals. If your application is rejected, our advisors can help you understand the reasons for rejection and guide you through the appeal process to enhance your chances of a successful outcome.

Does Singapore allow a citizen to keep dual citizenship?

Please note that the Singapore government does not allow its adult citizens to hold dual citizenship. Thus, once you have attained the citizenship of another country, you are to renounce your Singapore citizenship as soon as possible.

Questions When Apply for Singapore Citizenship

How long does the citizenship application process take?

The processing time for citizenship applications typically ranges from 6 to 12 months.

Can I apply for citizenship directly without being a PR?

No, you must be a Permanent Resident for at least two years before applying for Singapore citizenship.

Do I need to renounce my foreign citizenship?

Yes, Singapore requires you to renounce any other citizenships. This can be done if your application is successful; you must complete the Singapore Citizenship Journey (SCJ) within two months. Once you have completed SCJ, you will then renounce your prior citizenship. You have to visit the embassy of your former nationality. After the renunciation of your citizenship, you will surrender your passport. Only after your existing citizenship has been renounced can you proceed with completing the formalities at the Immigration Authorities (ICA).

Can my children apply for citizenship along with me?

Yes, you can include your unmarried children below 21 years old in your application.

What happens if my application is rejected?

If your application is rejected, you can reapply or appeal the decision by providing additional information or addressing any issues highlighted by the ICA.

Is there a specific quota for citizenship applications each year?

While there is no publicly stated quota, Singapore’s government carefully evaluates each application based on its merits and the applicant’s potential contributions.

Frequently Asked Questions for Singapore PR Application 

How long does the PR application process take? 

The processing time for PR applications can vary, but it typically takes 4 to 6 months from the date of submission.

Can I apply for PR if I am self-employed?

Yes, self-employed individuals can apply for PR under the PTS scheme, provided they hold an Employment Pass and meet the necessary criteria.

Do I need to cancel my work pass if I become a PR?

No, you do not need to cancel your work pass upon obtaining PR. Your PR status will replace your work pass, granting you greater employment flexibility.

Can my family members apply for PR together with me?

Yes, you can include your spouse and unmarried children under 21 years old in your PR application. Parents can apply under the Sponsored Scheme.

Is there an age limit for applying for PR?

There is no specific age limit for PR applicants. However, different schemes may have varying criteria that could indirectly affect eligibility based on age.

Can I reapply if my PR application is rejected?

Yes, if your PR application is rejected, you can reapply. Addressing any issues or shortcomings in your initial application before reapplying is advisable.

FAQs for Singapore Visas

Business Visa

How long does it take to process a Singapore Business Visa application?

The processing time typically ranges from 6 to 8 weeks, but it can vary depending on the complexity of the application and the volume of submissions, so plan your visit to Singapore accordingly.

Does an EntrePass holder receive health care benefits from the government? 

As a Singapore EntrePass holder, you are not automatically entitled to government-subsidised healthcare benefits available to Singapore Citizens and Permanent Residents. However, you can still access healthcare services in Singapore. It is advised that EntrePass holders must apply a private health insurance to cover medical expenses, as this will ensure that you have adequate healthcare coverage during your stay in Singapore.

Can I bring my family with me on a Business Visa?

Yes, successful EntrePass holders can apply for Dependant’s Passes for their immediate family members, facilitating their entry into Singapore.

What is the validity period of the EntrePass?

The EntrePass is initially valid for one year and can be renewed for up to 2 years at a time, subject to meeting renewal criteria, allowing you to work in Singapore for an extended period.

Can I switch businesses after obtaining the EntrePass?

Yes, you can change your business if it falls within the approved industry sectors and meets the EntrePass criteria.

Is it possible to apply for permanent residency with an EntrePass?

Yes, EntrePass holders may be eligible to apply for Singapore Permanent Residency through the Professional, Technical Personnel & Skilled Workers (PTS) scheme.

What are the renewal requirements for the EntrePass?

Renewal requirements include demonstrating business viability, meeting employment creation targets (number of paid employment of Singaporean citizens), and achieving business milestones outlined in your initial proposal to ensure continued immigration permit approval.

Student Pass

How long does it take to process a Singapore Student Pass application?

The processing time is typically between 2 to 4 weeks, but it may take longer, depending on the volume of applications and the completeness of your submission.

Can I work in Singapore while studying under a Student Pass? 

Yes, students can work part-time for up to 16 hours per week during the school term and full-time during vacation periods. As a pass holder, you also don’t need a work permit if you would like to work during vacation.

What should I do if my application is rejected?

If your application is rejected, you can appeal the decision by providing additional information or clarifications to the ICA within the stipulated timeframe.

Can my family members accompany me to Singapore?

Yes, they can. Immediate family members of the student’s pass holders will need to apply for a Long-term Visit Pass (LTVP), under the Accompany Mothers/Grandmothers for Student Pass Holders for them to travel to Singapore with the pass holder. 

How early can I enter Singapore before my course starts?

You can enter Singapore up to 30 days before your course starts, provided our application is approved 

Is it possible to extend my Student Pass?

Yes, you can apply for an extension if you need more time to complete your studies. The extension application should be submitted well before your current pass expires.

Travel Visa

How long does it take to process a Singapore Travel Visa application?

The processing time is typically between three to five working days, but it may vary depending on the volume of applications and the completeness of your submission.

Can I extend my stay in Singapore on a Travel Visa?

Yes, you can apply for an extension of your visa for an additional 30 days. Extensions are granted on a case-by-case basis and must be applied for before your current visa expires.

What should I do if my Travel Visa application is rejected?

If your application is rejected, you can reapply by addressing the reasons for rejection and providing additional supporting documents.

Can I apply for a travel visa upon arrival in Singapore?

No, Singapore does not offer visa-on-arrival services. You must determine if you need a visa before planning your trip. 

Is a Travel Visa required for all nationalities?

No, travel visa requirements vary by nationality. Some countries are free to enter  Singapore within a certain agreed period without a visa, while others require visas.

Countries that require a visa when travelling to Singapore are Afghanistan, Algeria, Armenia, Azerbaijan, Bangladesh, Belarus, Democratic People’s Republic of Korea, Egypt, Georgia, Hong Kong (Document of Identity), India, Iran, Iraq, Jordan, Kazakhstan, Kosovo, Kyrgyzstan, Lebanon, Libya, Macao (Travel Permit), Mali, Moldova, Morocco, Nigeria, Pakistan, Russia, Saudi Arabia, Somalia, Sudan, Syria, Tajikistan, Tunisia, Turkmenistan, Ukraine, Uzbekistan, and Yemen.

Please refer to the ICA’s website for more information. 

Can I convert my Travel Visa to another type of visa while in Singapore?

No, you cannot convert a Travel Visa to another type of visa while in Singapore. You must leave the country and apply for a new visa from your home country or another country. A visit pass is not extendable in Singapore.

Questions when Applying for Employment Pass

How long does the EP application process take?

The processing time for an EP application is typically between 3 to 8 weeks, depending on the completeness of the application and the MOM’s workload.

Can EP holders change employers?

Yes, EP holders can change employers, but a new EP application must be submitted by the new employer or appointed representative.

Is there an age limit for EP applicants?

There is no specific age limit for EP applicants, but the applicant’s age may influence the salary requirements and overall assessment.

Can an EP holder apply for Permanent Residency in Singapore?

Yes, EP holders are eligible to apply for Permanent Residency in Singapore, typically after working in the country for a certain period.

What happens if the EP application is rejected?

If an EP application is rejected, we can assist with reviewing the reasons for rejection, addressing any issues, and submitting an appeal or a new application.

Are there any additional requirements for family members of EP holders?

Yes, EP holders’ dependents may need to apply for a Dependant’s Pass or Long-Term Visit Pass and meet specific eligibility criteria.

FAQs for LTVP

How long does it take to process an LTVP or DP application?

The processing time typically ranges from 3 to 6 weeks, but it can vary depending on the volume of applications and the completeness of the submission.

Can LTVP or DP find employment in Singapore?

LTVP or DP holders are allowed to work in Singapore if they secure a job and their prospective employer applies for a Letter of Consent (LOC) from the Ministry of Manpower (MOM).

What happens if LTVP or DP application is rejected?

If an LTVP or DP application is rejected, you can appeal the decision by providing additional supporting documents and clarifications to the Immigration & Checkpoints Authority (ICA) for LTVP or the Ministry of Manpower (MOM) for DP. It is important to address the reasons for rejection in your appeal.

Can LTVP or DP be extended?

For LTVP, you can apply for an extension before the pass expires, subject to ICA approval. 

As for DP, the renewal process should be initiated by the employer of the primary pass holder through the Ministry of Manpower (MOM) online portal before the DP expires.

Are there any specific income requirements for the LTVP sponsor?

Yes, the sponsor must demonstrate a stable income sufficient to support the LTVP holder during their stay in Singapore.

Can the LTVP or DP be converted to permanent residency?

Yes, LTVP or DP holders can apply for permanent residency if they meet the criteria set by the ICA. The application process involves a detailed evaluation of the applicant’s background and contributions to Singapore.

Can I travel in and out of Singapore on an LTVP or DP?

Yes, LTVP or DP holders can travel in and out of Singapore freely, but they must ensure that their pass remains valid during their travels.

How long is the DP valid for?

The DP is typically valid for the same duration as the primary work pass of the sponsoring family member. It can be renewed along with the main pass.

What happens if the DP's primary pass holder’s employment ends?

The DP will also be cancelled if the primary pass holder’s employment ends. The DP holder may need to leave Singapore unless they secure another valid pass.

Can DP holders study in Singapore?

Yes, DP holders can enrol in schools and educational institutions in Singapore without needing a separate student visa.

FAQ Relocation Service

What services do you offer for home setup after finding a residence?

We assist with setting up utilities, internet, and essential home services to ensure you feel comfortable and settled from day one.

How do you ensure the safety and comfort of pets during relocation?

We handle all necessary documentation, vaccinations, and travel arrangements, ensuring your pets are safely and comfortably transported to your new home in Singapore.

What support do you offer for children's education and schooling?

We help find the right schools for your children, providing guidance on admission processes, school tours, and enrolment.

How do your orientation services help new residents?

Our orientation services provide information about Singapore’s culture, neighbourhoods, public transport, and local amenities, helping you integrate smoothly into your new community.

Is ongoing support available after relocation?

Yes, we offer ongoing assistance to help you navigate any challenges that may arise during your time in Singapore, including local services and community engagement.

How do I begin the relocation process with your agency?

Contact us to schedule a consultation, and we will discuss your specific needs and create a personalised relocation plan tailored to your requirements.

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